Report Card

Montage Health Properties recently purchased the Carmel Rancho Shopping Center, home to a MoGo Urgent Care, for a future medical campus in Carmel.

Community Hospital of the Monterey Peninsula received its second C grade in a row from independent nonprofit The Leapfrog Group on Wednesday, May 6, despite promises from officials at CHOMP’s parent company, Montage Health, that last fall’s C was due to documentation failures and would rise with the spring report.

Although CHOMP’s numbers – taken from data spanning from mid-2022 through 2025 – did improve in some areas in the spring 2026 Leapfrog Hospital Safety Grade, including effective leadership, hand hygiene and catheter-related urinary tract infections, they fell in others. “Communication about Medicines” did slightly worse and the number of incidences of infections rose in at least three areas: surgical site infections from colon surgeries; MRSA, caused by a type of staph bacteria; and C.diff bacterium.

“Patient safety is our highest responsibility. When our performance does not fully meet the expectations we set for ourselves, we believe it is essential to acknowledge it, learn from it and take meaningful action,” according to a statement from a Montage spokesperson. “While our underlying safety performance score has improved since the previous reporting period, we still have more work to do and we take that responsibility very seriously.”

Some actions taken include restructuring CHOMP’s Quality Management Department, investing in infection prevention staffing, bringing in subject-matter experts to its Quality Committee and expanding participation in the Patient & Family Advisory Council.

“The work is ongoing and we will continue to measure, monitor and report our progress,” the spokesperson said.

The Leapfrog report also listed data in areas not used to calculate the grade, reported by the Centers for Medicare and Medicaid Services. The data showed slight increases in the number of bed sores and collapsed lungs, as well as in several areas of post-operative complications, including an increase of sepsis.

CHOMP, identified by the California Office of Health Care Affordability as one of the highest-priced hospitals in the state, received As in earlier years, then Bs from spring 2023 to spring 2025, before falling to a C last fall.

The county’s other large hospitals, Natividad and Salinas Valley Health, have each received two As in a row, with Natividad receiving As since fall 2024.

CHOMP has achieved high marks from Healthgrades, a health care comparison database, which evaluates data from Medicare and other sources, focusing on outcomes. (Leapfrog includes in its analysis preventable errors, injuries and safety protocols.) It was recently named by Healthgrades among “America’s 250 Best Hospitals.”

Meanwhile, Montage continues to expand its real estate portfolio. Montage Health Properties purchased Carmel Rancho Shopping Center at 26135 Carmel Rancho Blvd. for $37.5 million, with plans to build a medical campus in the future.

“Purchasing this property allows us to bring services together in a more efficient, lower-cost setting outside the hospital, which directly supports better access and more affordable care for patients,” says Daniel Chibaya, a Montage vice president and chief operating officer.

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